Yogi Is growing

Come Join Our Team

 
At Yogi, we help companies decipher customer feedback. Our analytics and insights platform provided unparalleled visibility into reviews and ratings to help companies improve their products, messaging, and user experiences.
 
We’re a passionate and hard-working team, driven to build a great product and to have fun doing so. We’re backed by some of the best VCs and angels in NYC who are fully invested in our vision and continually push us to our best.
 
If you’re excited to work on interesting technology that influences decisions made by some of the largest brands in the world and you seek to play a major role in the direction of our company, we want to meet you. Check out some of our openings below, or send your resume to jobs@meetyogi.com and we’ll let you know if there’s a fit.
 

 

ABOUT THE ROLE

 

Our Engineering team is lean and agile, and we move fast. Everyone contributes across the entire application. We need someone who can jump in and help us accelerate in many areas. If you can combine your skills as a stellar programmer, system architect, and project manager, then this is the role for you.

 

This role is backend focused, but you should have some familiarity with frontend code and have a basic understanding of UX when building backend features. We also need someone who can understand and drive end-to-end system architecture and development. While expertise in one area is great, being able to operate throughout the stack is critical. We’re looking for more than a talented programmer. We need a technical leader who can manage feature development among other engineers as well as contribute individually.

 

Along with the responsibility, comes lots of power. You’ll be directly responsible for the features used by big-brand customers. As an early member of our Engineering team, you’ll also have a huge influence on future hires, culture, and more. You’ll also have a direct line of communication with the founders of the company, helping them lead the direction of the organization going forward. If you’re hungry for this type of role and feel you may be a good fit, please reach out.

 

RESPONSIBILITIES

 

We are looking to add a high-impact software engineer to our team to help us iterate on our product and deliver new features as we grow our user base. As a mission-critical member of our team, you will:

  • Own end-to-end product features, driving them through all stages of development and release. You will:

    • Design viable UX and technical architecture given user needs

    • Build product and troubleshoot problems

    • Unit test

    • Peer review code

    • Integrate and test

    • Fix bugs

    • Release and manage configurations

    • Maintain product

    • Improve and optimize features

  • Support our Customer Success team with customer deliverables, project maintenance, and technical support to meet our critical SLAs.

  • Improve our internal developer experience, development process, and tooling.

  • Secure and maintain cloud infrastructure.

  • Build elegant and robust libraries and utilities.

  • Demo and present to diverse audiences.

  • Plan and coordinate feature development among other engineers.

 

TECHNICAL REQUIREMENTS

 

  • 5+ years of experience as a full-time software engineer working throughout the entire stack:

    • Single page application client framework like React or Angular

    • Serverless Docker microservices

    • Backend web framework like Django, FastAPI, Flask, or Node

    • ETL services, async job queues, and multi-stage processing layers

    • Relational and non-relational databases and data warehouses

    • Cloud platform such as AWS, GCP, Azure, or Heroku

    • OOP and scripting languages like Python, Java, C++, and Javascript

  • Ability to write high performance, production quality code

  • Extensive experience building on a cloud provider such as AWS, GCP, Azure, or Heroku.

  • Working knowledge of cloud networking and fundamental security concepts. For example:

    • HTTP/TCP/SSH, DNS, subnets, gateways, load balancers, autocaling, proxies

    • Authentication, authorization, JWT tokens, TLS, database row level security

  • Experience using or implementing CI/CD pipelines.

  • Management of a live production system (deployments, devops, database).

  • Good math and statistics skills (for developing analytics software solutions).

  • Familiarity with machine learning, deep learning, or natural language processing concepts.

  • High technical agility to learn new technologies fast.

  • Ability to think ahead, perform tradeoff analyses, make critical decisions, and implement scalable design.

  • Ability to converse on high level concepts like UX and system level architecture, down to low level execution plans.

  • Strong project scoping and project management skills.

  • Experience managing or leading projects and other engineers.

  • Bonus points for previously working at an early stage company.

BEHAVIORAL ATTRIBUTES

  • You genuinely care about the end user and their problems, always keeping them top of mind while designing, building, and making daily decisions.

  • You’re a motivated self-starter.

  • You’re an effective communicator.

  • You can be trusted to do your part and lead initiatives to completion.

  • You continually seek to learn and grow.

  • You can navigate the pressures, stresses, and uncertainties that come with working at an early stage company.

WHY US

 

  • Opportunity to have end-to-end ownership of large parts of the product.

  • Technical co-founders with experience ranging from tiny start-ups to large enterprises and whose primary focus is building a great software company.

  • Early traction in an interesting and growing market. Plus, we’re backed by great investors, ranging from top VC firms to a billionaire hedge fund owner.

  • Competitive salary, stock, and best-in-class benefits. This includes medical, dental, and vision insurance, 401(k) plan and matching, fitness benefits, and unlimited PTO.


HOW

Apply at jobs@meetyogi.com with your resume, links to your GitHub (as well as anything else you’d like us to see), and a quick blurb about why you’re interested in working at Yogi.

WHERE

Our office is located in Midtown Manhattan, a few blocks away from Rockefeller Center. The team is currently working remotely until it’s safe to co-locate again. While we prefer candidates that are based in the NYC area, we are open to remote candidates that are based in North America.

 

 

 

WHAT YOU’LL DO

 

You will be one of the core members of our small but mission-critical Insights Team that utilizes Yogi’s own customer feedback analytics platform to find and present insights on behalf of our clients. Your core competency will be “data interpretation and storytelling” – blending your comprehension of large datasets, our clients’ product categories and analysis of data visualizations to discover insights, form narratives and write cogent, incisive reports. As a member of our team, you will:

  • Use the combination of the Yogi app, BI tools like Tableau and Excel to find insights (trends, outliers) and answer research questions posed by our clients and…
  • Use tools like PowerPoint, Tableau, Word, Excel, to create compelling charts, graphs and presentations/ reports.
  • Support the Customer Success team as they onboard new clients.
  • Create new “projects” on the Yogi app platform, based on the scope parameters set by clients and self-directed industry and eCommerce research.
  • Proactively serve as the Voice of the Customer for our engineering team, both as a Yogi app beta-tester and as a liaison with client users.
  • Over time, once you become a power user of Yogi, you will demonstrate how to use the Yogi app to potential clients and support the creation of tutorials and training materials.
  • Over time, you will establish relationships with and gain trust with clients’ teams by meeting regularly, anticipating unmet needs and gathering feedback from them.

 

REQUIREMENTS

 

  • 3 – 5 years of experience in market/ brand research and quant-driven analysis (This is not an entry level position)
  • Highly effective written and verbal communicator with sharp attention to details. Your work output is client-ready (e.g. citations are noted, calculations are accurate, bullets are proofread and any assumptions are logical and defensible)
  • Creative, out-of-box thinker who can effectively and collaboratively brainstorm on insights with team members – able to bring your own ideas to the team, willing to challenge those of other team members, and open to being challenged in turn
  • Excel at rapidly learning about new industries and markets with self-directed research
  • Proficient or expert-level user of PowerPoint or similar presentation software
  • Driven and passionate about the analytics platform we have built and the work our team is doing

 

NICE-TO-HAVES

 

  • Proficient or expert-level user of BI Tools such as Tableau, PowerBI, Google Data Studio
  • Excellent at summarizing and distilling down complex concepts into simple bullet points
  • Competent at documenting and improving internal processes
  • Prior experience working at start-ups, market research organizations, or in CPG brand management
  • Background in data science or statistics
  • MBA or relevant Masters degree

 

BEHAVIORAL ATTRIBUTES WE’RE LOOKING FOR

 

  • You genuinely care about our clients and their problems, always keeping them top of mind while analyzing datasets, writing reports and drafting communications 
  • You continually reflect on your strengths and weakness and to learn and grow
  • You can be trusted to do your part and lead your own initiatives to completion
  • You’re honest and empathetic with your team members
  • You’re an effective and nuanced communicator
  • You can navigate the pressures, stresses, and uncertainties that come with working at an early stage company

 

WHY US

 

  • You can define and have ownership over the role: Opportunity to become a trail blazing member of our Insights Team with end-to-end ownership of the analyses and reports that support our Customer Success and Sales teams
  • You’ll make a huge impact: Ability to have major influence on our direction as a company, along with career growth opportunities as the team continues to grow
  • You’ll learn a lot, very fast: You will gain rapid exposure to a multitude of top-tier Fortune 100 brands, primarily in the CPG, Health and Beauty and Food & Beverage space
  • Yogi has early traction in an interesting and growing market with two technical co-founders and strong investors, ranging from top VC firms to a billionaire hedge fund owner
  • Competitive salary, stock, and best-in-class benefits. This includes medical, dental, and vision insurance, 401(k) plan and matching, fitness benefits, and unlimited PTO

 

HOW

 

Apply at jobs@meetyogi.com with your resume, a quick blurb about why you’re interested in working at Yogi, and links to anything else you’d like to share.

 

WHERE

 

Our office is located in Midtown Manhattan, a few blocks away from Rockefeller Center. The team is currently working remotely until it’s safe to co-locate again. While we prefer candidates that are based in the NYC area, we are open to remote candidates that are based in North America.

 

 

 

WHAT YOU’LL DO

 

We are looking to add a senior business development team member to our small but mission-critical sales and marketing team. You will play a HUGE role in helping us build out our marketing channels, sale pipeline, and more as we continue to grow our customer base. As a member of our team, you will:

 

  • Have full ownership over multiple parts of our marketing and sales channels.
  • Make cold calls and draft emails to potential leads; take point on conversations to qualify candidates as decision makers and schedule demos with them.
  • Proactively utilize social networks like LinkedIn and CRM tools like Hubspot to generate leads, manage contacts and track deal flow.
  • Interact with current customers as we try to keep our customers happy and maintain contract renewals.
  • Run experiments to build innovative marketing channels, find new lead generation techniques, and uncover different market segments to pursue.
  • Work with engineering and management to scope new features/UI experiences and map out relevant timelines.

 

REQUIREMENTS

 

  • 3+ years of experience in a business development or equivalent role.
  • Specific job experience working in a software focused company, preferably enterprise software.
  • Highly effective written and verbal communicator.
  • Ability to be independent, bring your own ideas to the team, willing to challenge other team members, and open to being challenged.
  • Capable of communicating, presenting to, and influencing key stakeholders at all levels of an organization, including executive and C-level.
  • Bonus points for previously working at a start-up, management experience, and technical/programming proficiency.

 

WHY US 

 

  • Opportunity to have end-to-end ownership of our Customer Success Process, with the independence to build it how you best see fit
  • Ability to have major influence on our direction as a company, along with career growth opportunities as the team continues to grow
  • Early traction in an interesting and growing market (Customer Experience). Plus, we’re backed by great investors, ranging from top VC firms to billionaire hedge fund owners
  • Competitive salary and best-in-class benefits. This includes great insurance with covered premiums, 401(k) plan and matches, gym benefits, free snacks, and unlimited PTO

 

HOW

 

Apply at jobs@meetyogi.com with your resume, a quick blurb about why you’re interested in working at Yogi, and links to anything else you’d like to share.

 

WHERE

 

Our office is located in Midtown Manhattan, two blocks away from Rockefeller Center. While we prefer candidates in the New York City area, we are open to remote candidates as well.