Online reviews & ratings are a gold mine for insights, as they represent unfiltered feedback from a group of customers that have actually purchased your (and your competitor’s) products. And since COVID-19 has caused eCommerce to grow even more, reviews & ratings are only rising in importance.
During this webinar Gautam, Co-Founder and CEO of Yogi, will walk you through how to properly analyze reviews & ratings and dive deeper into the multitude of ways companies have used this data source to generate rich insights across Marketing, Product Innovation, Competitive Analysis, and more.
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