Yogi Blog

Star rating and customer sentiment are two of the most important metrics in eCommerce today....

It’s no question that understanding customer sentiment is a key part of any omnichannel eCommerce...

CPG's are using Customer Sentiment to define Voice of Customer and inform business decisions. Learn...

A customer review analysis platform allows you to know what your customers want and need...

Do you want to know more about how to use deep learning NLP to analyze...

Customer opinions often drive business decisions. Learn about the evolution of customer review analysis in...

Customer insight is a valuable resource for eCommerce. Learn how to increase sales and grow...

Are you looking for better ways to manage customer data? Here is how eCommerce analytics...

When it comes to omnichannel eCommerce strategies, change is quite common. Our guide right here...

If you want to learn about Amazon's Voice of the Customer dashboard, keep reading. This...

There are an estimated 24 million eCommerce sites around the world — and more are...

Customer expectations have never been higher – or more important. 84% of consumers report customer...