In this sample analysis, Yogi’s online Reviews & Ratings analytics platform evaluated customer reviews from shampoos and conditioners by Davines.

Yogi’s K-means based AI software analyzes review text from customer feedback on a sentence level across all retailers and competitors. This sample analysis dives into attributes of Davines shampoo and conditioner products that are performing the best and worst by analyzing product reviews based on thematic trends, sentiment over time, keywords, overall sentiment analysis, and verbatim reviews.

Walk through a comprehensive product review analysis process from start to finish to find actionable insights to improve products and messaging. Start with a high-level view of the shampoos and conditioners based on average rating and average customer sentiment. See a variety of Yogi product review analysis views to identify actionable product insights that real brands can use to increase their market performance in the short, medium, and long term.